Privacy Policy

Effective Date: November 1, 2025

By using this service, you agree to this Privacy Policy

1. Scope of Application

This policy applies to IntelliZab's websites, apps, APIs, plugins, and cloud services (collectively "the Service"), targeting users and business customers located in the Republic of China (Taiwan).

2. Categories of Data We Collect

Identification & Billing

Name, nickname, email, phone number, user ID, company information, invoice and delivery data.

Payment Information

Orders, authorization results, and payment tokens (credit card data is processed by payment institutions; we do not retain complete card numbers).

Usage Tracking

IP address, device and browser information, cookies/SDK, operation and error logs, traffic attribution.

Content Data

Text, files, prompts, conversations, and model outputs that you upload or generate on the Service.

Customer Service & Compliance

Appeals, dispute resolution, risk control, and compliance records.

The above complies with the definition of the Personal Data Protection Act (PDPA). You may exercise your rights under Article 3 of the PDPA (inquiry and review, copy production, correction, cessation of processing and use, deletion).

3. Purpose and Legal Basis for Collection

Contract fulfillment (providing functionality, billing, customer service), legal obligations, legitimate interests (security, fraud prevention, service improvement), or your consent.

For compatible purposes, we will notify you in accordance with PDPA and (if necessary) seek consent again.

4. Use, Disclosure, and Outsourcing

Processing only within the necessary scope to achieve the purpose. We may entrust qualified third parties (cloud, CDN, payment, customer service, analytics, content moderation) with processing, and require by contract purpose limitation, access minimization, encryption, incident reporting, termination return/deletion, and sub-contracting control; the Company reserves the right to regular supervision and auditing.

5. Cross-Border Transfer

Data may be transmitted, processed, and stored at cloud locations in the United States (including states other than Wyoming) or other regions. If Taiwan authorities restrict cross-border transfers in specific circumstances, the Company will take necessary legal/technical measures or cease such transfers.

6. Cookies and Tracking

Used for login maintenance, preference settings, performance and security, conversion attribution. You can disable them in your browser, but functionality may be affected.

7. Automated Decision-Making and Analysis

We may conduct automated detection or scoring for risks and abuse; if it significantly affects your rights, you may request explanation and manual review.

8. Minors

In Taiwan, 18 years old is the age of full legal capacity; use by those under 18 requires consent from legal guardians.

9. Your Rights and Application Channels

Application method: Send to [email protected] or through online application form; to protect rights, identity verification may be required and responses will be provided within the statutory or reasonable period. Administrative fees may be charged based on cost (except where legally restricted).

10. Retention Period and Security

General logs are retained for 30 days; billing and tax data are retained for 5 years as required by law. We employ encryption, access minimization, audit trails, backup, and incident reporting procedures; when necessary, affected parties will be notified according to law or contract.

11. Third-Party Services and Links

Linked or embedded third-party services (including SDK/API/models) are each subject to their own privacy policies and terms; their data processing is the responsibility of those third parties.

12. Policy Changes

Significant changes will be notified via website/email with the effective date specified; where consent is involved, we will seek it separately.

Contact Information

Company Name:IntelliZab LLC
Email:[email protected]
Address:30 N Gould St Ste N Sheridan, WY 82801, United States